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Microsoft Office Professional 2010 Key Question & Answer:

• How to pay?
  We generally receive the payment via Paypal.

• How to receive the Microsoft Office Professional 2010 Key Key Code?
  Usually, our customer service staff will send the key via e-mail to your e-mail in 4 hours after receiving your payment. In a few occasions, the delivery time takes a little longer. Please understand.
  Please contact us first through mail at customerservice.key@gmail.com before any action on Paypal. Your kind cooperation will be highly appreciated. If you don't receive any email in 24 hours or more, please remember to check your SPAM/JUNK folder.

• How to receive the software?
  We give 3 methods for you to have the application:
  1. BT/eMule download link. It is free, however, you have to install eMule/BT tool first.
  If you don't have eMule, you should download it from the following link and install the software. http://www.emule-project.net/home/perl/general.cgi?l=1&rm=download
  2. HTTP download link. It's very convenient, a direct download link. Copy the hyperlink we offer into the browser and press enter, it is going to begin if you agree to download.
  3. USB Flash Drive 8G. We'll ship a 8G usb flash drive with the application to your shipping address. Shipping and delivery may take 4-8 business days.

• How many personal computers can I use the key code?
  One key only is working on 1 computer system.

• What can I do if something is incorrect?
  Please contact us first through email with the exact problem. Whenever possible, the screenshot of the error message would be better for us to resolve the problem. Our customer service team is glad to fix any problems you met. Your kind cooperation will be highly appreciated.
  If there are any unsolvable errors with the incorrect key or the software program and if our support team will be not able to help, you can request replacement or reimbursement(it truly is your decision to go for which item as replacement).
• Can I have the chance to use the key in the future again (if Pc crashes)?
  Definitely, our key will work for just one personal computer eternally. You can re-activate the software program at any time.

• Can I be able to get technical assistance?
  We shall help you to download, install and activate ordered software, but we can not coach you on how to utilize purchased product.

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